Here you can find important information about our policies and terms.

If you have any questions please contact us at: hola@desertblossom.mx


Payments must be made at the time of purchase. Via PayPal, Visa, MasterCard, American Express, & Discover are accepted.


Most of our items are shipped within 1-3 business days excluding stat holidays. You will receive a notice once your item has shipped with your tracking number. Please note that around holidays or sales, our shipping may suffer delays due to high traffic.

Refunds and Exchanges

Refunds must be submitted within 15 days of purchase, with their original packaging. Shipping charges are not refundable. Only unopened items may be returned for a refund. If we shipped the wrong item to you by mistake, please contact us and we will ship the correct item at no additional cost. All items purchased at a store must be returned to the store.

Order Cancellation and Changes

If you have a question about your order, would like to cancel or make a change, please contact us at hola@desertblossom.mx

Privacy Statement

WHAT DO WE DO WITH YOUR INFORMATION? When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.


We do not store, share, or track any personal financial information. All transactions are via third-party payment processors using the latest encryption and security technologies.


How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. We will NEVER ask for your personal information for a secondary reason, like marketing.


We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.